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"Confidence comes not from always being right but from not fearing to be wrong"
Peter T. Mcintyre

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Overview

The Investment industry is working under extreme pressure and tight deadlines, in order to provide credible advice, with an ethical approach, while safeguarding outstanding clients’ relationships.
The recruitment of capital markets and investment banking professionals must be accompanied by a complete Human Resources Management strategy for employee engagement, motivation and retention in a competitive international market. Investment professionals must be up-to-date with required technical skills, as well as strong leadership skills, communication and negotiation skills, conflict resolution and stress management.
Training people is an integral part of the competitive advantage of every Organization, in every industry.

Services

Consulting, Personalized Advice, Training and Coaching

Do you experience stress at work, difficulty to manage time, challenges in leading projects and confusion related to your career development? Are there sometimes tension, disagreements and conflicts with your colleagues?
Talking about it with the right person and getting guidance on how to act, will enable you to resolve stressful workplace situations. And when a specific matter is discussed early on, you are in a position to deal with it before it becomes a serious problem, with possible negative consequences.

The value of my advice combined with training will benefit your Organization and generate instant and progressive results, such as: 

  • Promote conversations, discussion and collaboration in the workplace;
  • Improve communication skills, team integration and resilience;
  • Develop your people’s soft skills and engage them to go beyond their current potential;
  • Promote values such as business ethics, integrity and compassion;
  • Increase performance and strategic objectives achievement.

Furthermore, you will have the opportunity to diagnose your current outdated and long processes, in order for you to:

  • Save cost at various levels;
  • Generate substantial results;
  • Satisfy and retain your customers;
  • Transform your organizational culture;
  • Develop values-based leadership;
  • Become a values-based Organization.

Learning opportunities through group interaction, discussions and role play, help improving communication skills, individual and team performance, as well as leadership styles. When the workplace is an open door for sharing thoughts and encouraging initiatives, it impacts positively on business results and your Organization’s long term success.

I would be happy to hear from you and discuss further the exceptional value I can deliver to you.
You may contact me any time via my LinkedIn or email and I will be pleased to assist you.

Cultural Transformation Tools® or CTT

View herein my CTT Practitioner Diploma

“Progress is impossible without change, and those who cannot change their minds cannot change anything” – George Bernard Shaw

Engaged and inspired by culture throughout my experience, I became a CTT Practitioner in 2015, accredited to interpret and use the CTT Models and Tools. As a Member of the global CTT Community network, I share experiences and discuss case studies with my fellow Change and Transformational Agents around the world.
This is a great opportunity for you to partner with a Certified Consultant who will guide you throughout your Cultural Transformation journey.

WHAT IS CTT?

Created by Richard Barrett, an internationally recognized Author, Consultant and keynote Speaker on Corporate Culture and Values-Based Leadership, the Cultural Transformation Tools® (CTT) have been used to map the values of thousands of organizations and leaders in over 90 countries in their transformational journeys.
Measurement matters and what gets measured gets managed and done. The Cultural Transformation Tools® are powerful metrics that enable Leaders to actively measure and manage the culture of their teams, leaders and the Organization as a whole. This is one of the most detailed and comprehensive cultural diagnostics and values assessment instruments available.  

WHY VALUES ARE IMPORTANT?

Each person is driven consciously or unconsciously by its own set of values, thus, our decisions and emotional drivers reflect our values. “Individuals express their values through their personal behaviours; organizations express their values through their cultural behaviours” – Richard Barrett, Pleuntje van Meer.

WHY SHOULD YOUR ORGANIZATION INVEST IN CULTURE?

The reason is simple: by building a high-performance culture, “you will increase profits, attract and keep talented people, build brand loyalty and a resilient, sustainable company”.
Once you chose your values as an Organization, you embed these in every behaviour, policy, procedure, system and goals.  “The culture of an organization defines who you are and what you stand for. Vibrant cultures are values-driven, mission-focused and vision-guided”.

HOW DOES CULTURE IMPACT YOUR ORGANIZATIONAL PERFORMANCE AND CUSTOMER SATISFACTION?

Here is the critical equation:

  • Values and behaviours drive culture.
  • Culture drives employee fulfilment.
  • Employee fulfilment drives mission.
  • The Mission drives customer satisfaction.

Therefore and based on values mapping of over 2000 institutions in more than 60 countries, “Values-driven organizations are the most successful organizations on the planet” – Richard Barrett, Pleuntje van Meer.

You can view herein the Case Study of Focus Consulting Group: "Leadership and Culture in the Investment Industry" - 2001.

HOW CAN YOU BECOME A VALUES-DRIVEN ORGANIZATION?

With my CTT accreditation and knowledge, I can provide and interpret the CTT Tools and Models through:

1) Assessments
2) Workshops
3) Cultural Meetings and Brainstorming

Contact me via email for more information.

WHAT ARE THE RESULTS OF A CULTURAL TRANSFORMATION PROCESS?

“If you get the culture right, most of the other stuff will just take care of itself” – Tony Hsieh, CEO of Zappos.com

Taking culture seriously has a tremendous impact on your Organization’s bottom line!

Internally:

  • The creation of a core and shared set of values and one identity;
  • Trust in relationships at all levels of the Organization;
  • Meaningful team meetings and collaboration;
  • Leadership transformation and development;
  • Resilience in difficult times;
  • High levels of employee satisfaction and wellbeing;
  • Alignment of the organizational structures and processes;
  • Realization and fulfilment of a business strategy and strategic objectives;
  • Improvement in projects and services. 

Externally:

  • A growing customer focus and integrity;
  • An increase in customer satisfaction;
  • An increase in your competitive advantage by aligning strategy with people and culture;
  • Transformation of your Organization from lack of vision, fear and internal competition, into a culture of core values, shared vision, leadership development and focus on customer satisfaction;
  • A resilient, sustainable Organization.

I would be happy to hear from you and discuss further the exceptional value I can deliver to you.
You may contact me any time via my LinkedIn or email and I will be pleased to assist you.

Testimonials

Testimonial related to the workshop: "The Talent of Public Speaking"


"I attended the Talent of Public Speaking workshop held by Muriel Matta, which I thoroughly enjoyed. All my life I dreaded speaking in public, until I attended Muriel’s workshop. I discovered that after only one seminar,  I am now able to stand up and speak in public thanks to her excellent training, on this subject matter. Thank you Muriel, I will never forget your very interesting, interactive and inspiring workshop! You have a good training technique!"

MARGARITA ALEXANDROU

Assistant General Secretary

Cyprus International Businesses Association (CIBA)

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